Privacy Policy
Last updated: January 2025
Property Cash Buyer (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard the information you provide when you contact us through propertycashbuyer.co.uk.
1. Who we are
Property Cash Buyer is a trading name operated by Mark King, based in Nottingham, England. For data-related enquiries, please contact us at privacy@propertycashbuyer.co.uk
2. What information we collect
When you submit an enquiry through our website, we collect:
- Your full name
- Email address
- Phone number
- Property postcode and address
- Reason for selling and sale timeline (if provided)
- Any additional information you include in your message
- Technical data: IP address, browser/device type, and page visited
3. How we use your information
We use your personal data to:
- Respond to your property enquiry and make you a cash offer
- Communicate with you throughout the purchase process
- Comply with legal and regulatory obligations
- Improve our website and services
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal basis for processing (UK GDPR)
We process your data on the basis of legitimate interest (responding to a property enquiry you have initiated) and your explicit consent given when you submit the enquiry form. You may withdraw consent at any time.
5. Third-party services
We may use a CRM platform (such as HubSpot) to store and manage your enquiry. Any such platform is contractually required to handle your data in compliance with UK GDPR. We do not use third-party advertising trackers or analytics scripts on this website.
6. How long we keep your data
We retain your personal data for up to 3 years following your initial enquiry, or until you request deletion — whichever comes first.
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, email us at privacy@propertycashbuyer.co.uk. We will respond within 30 days.
8. Cookies
This website uses only essential technical cookies necessary for the site to function. We do not use advertising, analytics, or tracking cookies.
9. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
10. Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be available at this URL, with the “last updated” date revised accordingly.
11. Contact & complaints
For any privacy concerns, contact us at privacy@propertycashbuyer.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).